Digital transformation of internal communication

Digital transformation of internal communication

In short

10h11 revolutionized the internal communication processes of Bordeaux Métropole thanks to tailor-made AI solutions and the intelligent automation of information flows.

01.

LAUNCH

2022

03.

DURATION

3 months

04.

SECTOR OF ACTIVITY

Public sector

The project in detail

The modernization of communication processes represents a major challenge for public organizations. Our collaboration with Bordeaux Métropole illustrates how decision-making AI can transform the flow of information.

Digital transformation of internal communication
01.

The need

Bordeaux Métropole was facing several challenges in its internal communication:

  • Inefficient memos and reports
  • A need for clarification in the transmission of information
  • A need to optimize the relevance of communications

02.

The solution

As experts in artificial intelligence consultancy, we have deployed a comprehensive strategy:

  • In-depth analysis via generative AI for predictive analytics
  • Setting up a Simulation of business scenarios to test the improvements
  • Development of a automated content generation for internal communications

03.

The results

Our intervention resulted in:

  • A new communication architecture based on AI process automation
  • Concrete recommendations using the AI workflow automation
  • A complete framework integrating Business Process Automation

This transformation illustrates how the alliance between Data engineering and Generative AI for decision making can revolutionize the internal communication processes of a major public organization.

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