Banking & Insurance

At 10h11, we offer innovative solutions to support the digital transformation of the banking and insurance sector. We use advanced data analytics technologies to provide actionable insights, optimize customer experiences, and improve transaction security. Our interactive dashboards and intelligent algorithms allow accurate performance monitoring and informed decision-making. We're also harnessing the power of automation to improve operational efficiency and fraud detection.

AGIPI called on 10h11 to centralize its information from various sources, including its partners, social networks and internal management software. The objective was to create a dashboard to monitor the performance of marketing operations and to better understand and analyze its customers. 10h11 met the challenge by setting up automations to retrieve information and creating the scores and KPIs necessary to interpret the data. A management dashboard and its associated query tool have also been set up.

In the future, data and AI will play an even more crucial role in the banking and insurance sector. Intelligent customer data analysis will increasingly be used to personalize offers and improve customer experiences. Chatbots and other AI-based technologies will be able to provide customer support in real time, while collecting valuable data for the business. Automation will also grow, with the increasing use of robots to perform repetitive tasks, allowing employees to focus on value-added tasks. In addition, AI algorithms can be used to detect fraud more accurately and more quickly.