Banking & Insurance
The banking and insurance sector is moving towards advanced digitalization and constant optimization of the customer experience.
8 out of 10 French people recognize the innovative nature of banks and believe that this is going in the right direction (IFOP). This recognition of innovation in the banking sector highlights the growing importance of the intelligent use of data and AI to improve customer experiences, optimize processes, and increase transaction security.
How do we adapt?
At 10h11, we offer innovative solutions to support the digital transformation of the banking and insurance sector. We use advanced data analytics technologies to provide actionable insights, optimize customer experiences, and improve transaction security. Our interactive dashboards and intelligent algorithms allow accurate performance monitoring and informed decision-making. We're also harnessing the power of automation to improve operational efficiency and fraud detection.
AGIPI called on 10h11 to centralize its information from various sources, including its partners, social networks and internal management software. The objective was to create a dashboard to monitor the performance of marketing operations and to better understand and analyze its customers. 10h11 met the challenge by setting up automations to retrieve information and creating the scores and KPIs necessary to interpret the data. A management dashboard and its associated query tool have also been set up.
In the future, data and AI will play an even more crucial role in the banking and insurance sector. Intelligent customer data analysis will increasingly be used to personalize offers and improve customer experiences. Chatbots and other AI-based technologies will be able to provide customer support in real time, while collecting valuable data for the business. Automation will also grow, with the increasing use of robots to perform repetitive tasks, allowing employees to focus on value-added tasks. In addition, AI algorithms can be used to detect fraud more accurately and more quickly.
THE STRENGTHS OF OUR OFFER
Find out how 10:11 is supporting the digital transformation of the banking and insurance sector.
We provide actionable insights through advanced data analysis.
We use automation to improve operational efficiency and fraud detection.
Optimized customer experience
We use data and AI to optimize the customer experience in the banking and insurance sector.
Our other customer cases
Exceeding expectations with data intelligence
Let's transform the infrastructure industry with the power of data.
Boost your industrial production thanks to data and AI.
Water & energy
Let's optimize resource management with the power of data.
Let's innovate together for a more efficient and sustainable food industry.
Media & Entertainment
Let's innovate together for a more dynamic and personalized media and entertainment sector.
Revolutionize the customer experience and optimize your supply chain using data.
Learn how 10h11 is helping the healthcare sector meet the data challenge.
Optimize logistics and improve the user experience with data
Optimizing public sector processes through data intelligence.
Let's build tomorrow's smart city together.
Navigate peacefully in the world of Web 3.0 with 10h11.
Optimizing HR through intelligent automation