Frequently Asked Questions
Everything you need to know about our data consulting services. Can't find what you're looking for? Contact us.
3Services
What types of data services do you offer?
We offer three core service areas: Data Collection (API integrations, ETL pipelines, database design), Data Analysis (business intelligence, predictive analytics, KPI development), and Data Visualization (interactive dashboards, executive cockpits, real-time reporting).
Do you build custom dashboards or use off-the-shelf solutions?
We build custom solutions tailored to your specific needs. While we leverage powerful tools like Looker Studio, Power BI, or Tableau when appropriate, we often develop fully custom dashboards for clients who need specific features, branding, or integrations.
Can you integrate with our existing systems?
Yes, integration is one of our core competencies. We have experience connecting to ERP systems (SAP, Oracle), CRM platforms (Salesforce, HubSpot), marketing tools, IoT devices, APIs, databases, and more.
2Process
How does a typical project engagement work?
We follow a structured approach: 1) Discovery workshop, 2) Solution design and proposal, 3) Iterative development, 4) Testing and validation, 5) Deployment and training, 6) Ongoing support. Most projects run between 2-6 months.
How do you ensure data security and confidentiality?
Data security is paramount. We sign NDAs before any engagement, follow GDPR compliance standards, use encrypted connections, and can work within your own infrastructure when required.
2Pricing
How do you price your services?
We offer flexible pricing models: fixed-price projects for well-defined scopes, time-and-materials for exploratory work, and retainer arrangements for ongoing support.
What is your typical project budget range?
Projects typically range from €15,000 for focused dashboards to €150,000+ for comprehensive data platforms. We work with organizations of all sizes.
1Industries
Which industries do you work with?
We have deep experience across 14 industries including banking & insurance, healthcare, retail, manufacturing, transport & mobility, and public sector.
1Technical
What technologies do you work with?
We are technology-agnostic. Common tools include Python, SQL, dbt for data engineering; Looker Studio, Power BI, Tableau, React for visualization; PostgreSQL, BigQuery, Snowflake for data warehousing.
2Company
Where are you located?
We are headquartered in Bordeaux, France, with team members in Paris and Hong Kong. We work with clients across France and Europe.
How long have you been in business?
10h11 was founded in 2011. With over 14 years of experience, we have completed 400+ projects for 120+ clients across 14 industries.
Still have questions?
We'd love to hear from you. Get in touch and we'll respond as soon as possible.
Contact us