POSITIVE, NEGATIVE OR NEUTRAL TONE ?
Businesses and organizations need to track more and more diverse online conversation topics in order to respond in real time and provide the target audience with the information they need. With 10h11 Social Control, follow the tones in real time and adjust your information accordingly.
In order to guarantee an optimal quality of service, the leader of the French rail transport deploys in all of these centers of operations in France a follow-up of tone of the tweets on all their main lines.
The goal is to detect, track and adjust traveler information in real time according to the positive, negative or neutral reactions of travelers.
We do not sell an algorithm, we sell a level of performance. Indeed, we continually measure the ability of Social Control to correctly predict semantic tones (positive, negative, neutral). Thus, we guarantee a recognition performance for the hashtags you want to follow.
We always deliver a dashboard. Indeed, we want to make educational tracking of your semantic tones through a dashboard that adapts easily to your computer as your control screens.
Yes it’s possible.
Simply, you will have to pay the setup cost and the monthly license and hosting cost.